📜 Shipping & Delivery Policy

At Ecometrix System Pvt Ltd, we are committed to delivering your products in a timely and safe manner.

1. Shipping Methods & Carriers

  • We offer standard, expedited, and express shipping options. Orders are shipped via trusted carriers such as Delhivery, Blue Dart, FedEx, or India Post, depending on your location and selected service.

2. Shipping Costs

  • Shipping charges are calculated at checkout based on weight, destination, and shipping method. Free shipping may be available for orders above a certain value (e.g., ₹999).

3. Processing Time

  • Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

4. Estimated Delivery Time

  • - Standard Shipping: 4–7 business days - Expedited Shipping: 2–4 business days - Express Shipping: 1–2 business days Delivery times may vary based on your location and carrier delays.

5. Order Tracking

  • Once your order is shipped, you’ll receive a tracking number via email or SMS. You can track your shipment on the carrier’s website.

6. Shipping Restrictions

  • We currently ship only within India. We do not ship to P.O. boxes or military addresses.

7. Delayed or Lost Shipments

  • If your order is delayed or lost, please contact our support team at support@yourstore.com within 7 days of the expected delivery date. We’ll investigate and offer a resolution, which may include reshipment or refund.

8. Incorrect Address

  • Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional charges.

9. International Shipping

  • (Not applicable unless you offer it. If you do, specify countries served, customs duties, and timelines.)